Quality Management

Lean QCD have extensive experience in Quality Management as both customer and  supplier, covering all aspects of strategic thinking / planning and day to day activities. We have led businesses to the achievement and maintenance of accreditation to:

More importantly we have been able to show significant improvements to customer quality performance results leading to successfully gaining new business.

Our experience of restructuring, building and leading quality teams and activities in the challenging environment of the automotive industry enables us to offer a wide variety of support and we can therefore tailor a package specifically for your business needs.

Our approach to Quality Management

First stage – remove the risk to the customer using a combination of in-line inspection and prioritising historical concerns – use lean techniques to free up resource to achieve this meaning no additional cost

Second stage – raise problems to the surface – implement visual control and 5S – review internal rejects – starting to reduce rejects and remove waste

Third stage – Use cascaded problem solving to solve problems permanently and share the solutions throughout the organisation

Fourth stage – standardise and systemise the counter-measures to fully embed the solutions within your organisation – often missed and very essential stage

Continually follow these stages through effective management review, management control, visual control and KPI review.

Use of practical quality tools

These tools should be used in conjunction with each other. We can help you introduce and embed these tools within your business to improve the quality of your service and of your products.

Lean QCD believes that these tools are highly effective,  but they should not be introduced stand alone.

Quality management is inextricably linked to the continuous improvement cycle. Lean QCD can help you embed an effective quality management system resulting in waste reduction as well as customer satisfaction.