Home » Site Map

Site Map

Options ▼

Static Pages

Performance Excellence
August 18, 2010, 14:57
What is Performance Excellence ? Many experts talk about operational excellence being the goal - this ignores leadership and customer satisfaction. Some talk…
- Lean Support
  July 19, 2010, 01:04
  These are the stories of Directors and Managers fighting to give their people and their investors a better business and Lean QCD Ltd. helped them achieve it.
  - Lean in local government and NHS
    August 3, 2010, 18:03
    What are your problems ? What is your purpose ? Some examples of mission statements: "To lead the development and implementation of corporate…
  - Lean in Manufacturing
    July 19, 2010, 01:12
    aghojgvaofjgvoiajdjvdsfavosfdvoosjdfovijsoifdjsjdobjsoidfbsdf
  - Lean in Service and non-manufacturing
    July 19, 2010, 01:16
    What is service ? Service is anything that has a customer and doesn't deliver a physical product that the customer can take away, but creates something that…
    - Leadership in service and non-manufacturing
      August 4, 2010, 15:52
      Typically (although not always) service type industries e.g. Local authorities, NHS Trusts, Central Government and some commercial service organisations, tend…
- Customer Satisfaction
  August 23, 2010, 13:27
  Customer satisfaction is a step towards achieving performance excellence Steps to achieve customer satisfaction Well defined business strategy The…
  - Defining your strategy
    August 23, 2010, 14:41
    Stage 1 - Strategy Direction Stage 2 - Developing your unique value offer Stage 3 - Decide your strategy Stage 4 - Focus your business on your…
- Employee Satisfaction
  August 23, 2010, 13:21
  Please bear with us this page is under construction
  - Management through Leadership
    July 29, 2010, 17:00
    Approach Lean QCD has extensive experience of developing management to deliver results. Our approach is to train your team through practical examples and…
- Operational Excellence
  August 19, 2010, 11:48
  Building Operational Excellence by utilising the Lean QCD toolbox The Lean toolbox refers to a number of techniques and tools which will aid your journey to…
  - Quality Management
    August 5, 2010, 09:51
    Lean QCD have extensive experience in Quality Management as both customer and supplier, covering all aspects of strategic thinking / planning and day to day…
    - Concern Management
      November 8, 2010, 12:49
      Lean QCD provide the specific tailored package of support required to resolve your customer or internal quality concerns, based on the combination of our…
  - Cascaded Problem Solving
    August 5, 2010, 09:02
    Lean QCD’s structured and practical approach to problem solving is based on a proven track record of successfully solving problems within both OEM and…
  - Project Management
    July 19, 2010, 01:22
    Poor integration, leadership and management of projects are one of the biggest causes of high waste, cost and stress in our industry and frequently lead to…
Our Products
August 26, 2010, 11:54
Lean QCD have developed a range of products designed to help you achieve performance excellence. Performance Therapy Package Helping organisations achieve…
- Free Manufacturing Health Check
  September 4, 2010, 09:30
  Using Lean QCD unique Organisation DNA Health check - after answering the questions below we will send you a summary analysis of your business DNA and will be…
- Performance Therapy
  August 26, 2010, 16:39
  Is your company suffering poor performance ? What are the symptoms of this poor performance? These symptoms will be caused by a number of problems. These…
Business Health Check for Lean QCD
September 7, 2010, 13:02
Thank you for completing the Manufacturing Health Check form - summarised below is our assessment of your business health based upon your responses to the…
Downloads
November 10, 2010, 09:33
Cascade Newsletter November 2010 Business Boost 2011 Outline of Services Quality Services Project Services Turkish Business Flyer Templ…
New for 2011
January 3, 2011, 09:45
Our Business Boost package is being offered on the basis of NO BENEFIT, NO COST Without doubt times are tough for us all and this has served to re-enforce…
Lean QCD Training
July 29, 2010, 13:17
Lean QCD offer practical and effective training for all levels in your business guaranteed to improve performance. We offer complete flexibility and will…
- Lean Leadership Training: Executive Leadership
  August 18, 2010, 11:41
  Lean Leadership Training Summary Lean QCD Lean Leadership training courses covers all aspects of your lean implementation, but from a leadership perspective.…
- Lean Leadership Training: Lean Managers
  August 18, 2010, 11:37
  Lean Leadership Training Summary Our Lean Leadership training courses covers all aspects of your lean implementation, but from a leadership perspective.…
- Lean Leadership Training: Lean Supervisors
  August 18, 2010, 11:31
  Lean Leadership Training Summary Our Lean Leadership training courses covers all aspects of your lean implementation, but from a leadership perspective. This…
- Management through Leadership Training
  August 25, 2010, 08:49
  Management through Leadership Summary – Grip self, grip team, grip task through the team – effective team-building, internal customer-supplier…
- Lean for Accountants Training
  August 25, 2010, 08:54
  Lean for Accountants Summary – Understand the continuous improvement cycle, the lean office, pricing decision making, value stream accounting,…
- Lean Implementation Training
  August 25, 2010, 08:54
  Lean Implementation Summary – Practical lean tools and how to deliver a lean implementation following Plan, Do, Check, Act (PDCA) to guarantee…
- Cascaded Problem Solving Training
  August 25, 2010, 09:27
  Cascaded Problem Solving Summary – Define the problem, locate the root cause and implement effective counter measures – and then, make sure that the…
- Project Management Training
  August 25, 2010, 09:31
  Project Management Summary – defining a project, visualizing a project, planning a project and managing resources – a structured and practical…
About
July 17, 2010, 19:18
Our Vision; To forge long term relationships with our customers to enable them to deliver a culture of continuous improvement in order to attain performance…
- Calender Chris Turley
  October 12, 2010, 09:28
  No description found for this item.
- Calendar Chris Cooley
  October 10, 2010, 18:59
  Please find below clients calendar for Chris Cooley, Lean QCD Ltd. For clients only - to request a meeting or attendance on-site please complete the form…
- Our People
  July 19, 2010, 00:54
  These are our people, combined they have delivered several £million in just a few short years, that's performance.
- Our People's Story
  July 19, 2010, 01:00
  If you have a few minutes we'd like to share a wonderful story about the journey our people took into Lean Implementation Consultants
Blog
July 18, 2010, 18:04
No description found for this item.
Contact
July 18, 2010, 23:37
Make Contact right now and begin your LEAN journey today +44 (0) 5600 989760 Call Now.
Site Map
July 27, 2010, 00:59
No description found for this item.

Articles

Category: Uncategorized (1)
- Lean Accounting Lessons 1 - Create stability first by: Chris Cooley
  February 17, 2011, 12:33
  In other articles, I have talked about the whole process of implementing lean in finance. The fundamentals of the continuous improvement cycle apply in any…
Category: Lean for all organisations (13)
Collection of all lean categories
- Lean Accounting Lessons 1 - Create stability first by: Chris Cooley
  February 17, 2011, 12:33
  In other articles, I have talked about the whole process of implementing lean in finance. The fundamentals of the continuous improvement cycle apply in any…
- Performance excellence in service by: Chris Cooley
  September 13, 2010, 16:57
  The application of lean, leadership and a robust strategy should be applied to any type of organisation. The successful application of these elements will help…
- Lean Finance Department by: Chris Cooley
  September 13, 2010, 15:48
  Like any other business area Finance provides a service to others - the service provided by the Finance team is multi-faceted and for each customer distinct.…
- Daily Problem Solving by: Chris Cooley
  September 4, 2010, 20:18
  If problem solving is to become a mindset, yet the detailed approach whilst effective, is too resource consuming for all problems, how do you embed daily…
- Problem Solving - a mindset and a tool by: Chris Cooley
  September 2, 2010, 11:48
  Problem solving is a mindset Problem solving is often just seen as part of the lean toolbox. This makes it all too easy to fix the problem and then move onto…
- Quality Management: protecting the customer by: Chris Cooley
  August 13, 2010, 11:56
  If a main business goal is "Satisfy the customer" then the first rule of quality management should be to protect the customer. This is clear but is often…
- Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
  August 11, 2010, 17:26
  In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
- How Lean can be feared by the workforce and how goal deployment will help by: Chris Cooley
  August 10, 2010, 14:57
  The fear of lean Almost by the nature of the term, lean is often feared and seen by the workforce as a means to cut costs and therefore cut people. Herein…
- Fact Sheet - What is Standardisation ? by: Chris Cooley
  August 6, 2010, 16:08
  Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
- Lean implementation is just the start by: Chris Cooley
  July 29, 2010, 17:37
  Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
- Category: Lean In Service (6)
  - Performance excellence in service by: Chris Cooley
    September 13, 2010, 16:57
    The application of lean, leadership and a robust strategy should be applied to any type of organisation. The successful application of these elements will help…
  - Lean Finance Department by: Chris Cooley
    September 13, 2010, 15:48
    Like any other business area Finance provides a service to others - the service provided by the Finance team is multi-faceted and for each customer distinct.…
  - Poka Yoke in the service sector by: Chris Turley
    August 26, 2010, 16:43
    The power of error proofing in the service sector Poka Yoke is a term most widely associated with manufacturing however the concepts are fully applicable in…
  - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
    August 11, 2010, 17:26
    In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
  - Fact Sheet - What is Standardisation ? by: Chris Cooley
    August 6, 2010, 16:08
    Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
  - Lean implementation is just the start by: Chris Cooley
    July 29, 2010, 17:37
    Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
- Category: Lean In Manufacturing (6)
  - Quality Management: protecting the customer by: Chris Cooley
    August 13, 2010, 11:56
    If a main business goal is "Satisfy the customer" then the first rule of quality management should be to protect the customer. This is clear but is often…
  - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
    August 11, 2010, 17:26
    In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
  - How Lean can be feared by the workforce and how goal deployment will help by: Chris Cooley
    August 10, 2010, 14:57
    The fear of lean Almost by the nature of the term, lean is often feared and seen by the workforce as a means to cut costs and therefore cut people. Herein…
  - Fact Sheet - What is Standardisation ? by: Chris Cooley
    August 6, 2010, 16:08
    Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
  - Lean implementation is just the start by: Chris Cooley
    July 29, 2010, 17:37
    Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
  - Car production up, but difficult months ahead – how lean will make you more flexible by: Chris Cooley
    July 20, 2010, 11:40
    Today’s announcement that UK car production was up 29% for June 2010 against the same period last year is clearly continuing the good news of recent months.…
- Category: Lean for Non-Manufacturing (5)
  - Performance excellence in service by: Chris Cooley
    September 13, 2010, 16:57
    The application of lean, leadership and a robust strategy should be applied to any type of organisation. The successful application of these elements will help…
  - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
    August 11, 2010, 17:26
    In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
  - How Lean can be feared by the workforce and how goal deployment will help by: Chris Cooley
    August 10, 2010, 14:57
    The fear of lean Almost by the nature of the term, lean is often feared and seen by the workforce as a means to cut costs and therefore cut people. Herein…
  - Fact Sheet - What is Standardisation ? by: Chris Cooley
    August 6, 2010, 16:08
    Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
  - Lean implementation is just the start by: Chris Cooley
    July 29, 2010, 17:37
    Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
- Category: Lean in Automotive (7)
  - Quality Management: protecting the customer by: Chris Cooley
    August 13, 2010, 11:56
    If a main business goal is "Satisfy the customer" then the first rule of quality management should be to protect the customer. This is clear but is often…
  - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
    August 11, 2010, 17:26
    In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
  - How Lean can be feared by the workforce and how goal deployment will help by: Chris Cooley
    August 10, 2010, 14:57
    The fear of lean Almost by the nature of the term, lean is often feared and seen by the workforce as a means to cut costs and therefore cut people. Herein…
  - Fact Sheet - What is Standardisation ? by: Chris Cooley
    August 6, 2010, 16:08
    Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
  - An Automotive Lean Journey by: Chris Cooley
    August 5, 2010, 12:55
    This is a brief story involving a business turn-round using lean, leadership, quality management and back to basics to dramatically improve an automotive…
  - Lean implementation is just the start by: Chris Cooley
    July 29, 2010, 17:37
    Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
  - Car production up, but difficult months ahead – how lean will make you more flexible by: Chris Cooley
    July 20, 2010, 11:40
    Today’s announcement that UK car production was up 29% for June 2010 against the same period last year is clearly continuing the good news of recent months.…
- Category: Lean in Local Government (1)
  - Performance excellence in service by: Chris Cooley
    September 13, 2010, 16:57
    The application of lean, leadership and a robust strategy should be applied to any type of organisation. The successful application of these elements will help…
- Category: Lean in Healthcare (1)
  - Performance excellence in service by: Chris Cooley
    September 13, 2010, 16:57
    The application of lean, leadership and a robust strategy should be applied to any type of organisation. The successful application of these elements will help…
Category: Performance Excellence (29)
- Performance excellence in service by: Chris Cooley
  September 13, 2010, 16:57
  The application of lean, leadership and a robust strategy should be applied to any type of organisation. The successful application of these elements will help…
- Daily Problem Solving by: Chris Cooley
  September 4, 2010, 20:18
  If problem solving is to become a mindset, yet the detailed approach whilst effective, is too resource consuming for all problems, how do you embed daily…
- Problem Solving - a mindset and a tool by: Chris Cooley
  September 2, 2010, 11:48
  Problem solving is a mindset Problem solving is often just seen as part of the lean toolbox. This makes it all too easy to fix the problem and then move onto…
- Poka Yoke in the service sector by: Chris Turley
  August 26, 2010, 16:43
  The power of error proofing in the service sector Poka Yoke is a term most widely associated with manufacturing however the concepts are fully applicable in…
- In pursuit of performance excellence by: Chris Cooley
  August 26, 2010, 12:08
  Delivering Performance Excellence Performance Excellence is more than just operating better, it is maximising the full potential of your organisation to…
- Factsheet: 'Poka Yoke' Error proofing by: Chris Turley
  August 25, 2010, 08:54
  Process excellence through Poka Yoke In order to achieve Operational Excellence it is vital to have processes capable of delivering Zero defects. Poka Yoke…
- Category: Customer Satisfaction (3)
  - Lean Finance Department by: Chris Cooley
    September 13, 2010, 15:48
    Like any other business area Finance provides a service to others - the service provided by the Finance team is multi-faceted and for each customer distinct.…
  - Poka Yoke in the service sector by: Chris Turley
    August 26, 2010, 16:43
    The power of error proofing in the service sector Poka Yoke is a term most widely associated with manufacturing however the concepts are fully applicable in…
  - In pursuit of performance excellence by: Chris Cooley
    August 26, 2010, 12:08
    Delivering Performance Excellence Performance Excellence is more than just operating better, it is maximising the full potential of your organisation to…
- Category: Employee Satisfaction (10)
  - Lean Accounting Lessons 1 - Create stability first by: Chris Cooley
    February 17, 2011, 12:33
    In other articles, I have talked about the whole process of implementing lean in finance. The fundamentals of the continuous improvement cycle apply in any…
  - In pursuit of performance excellence by: Chris Cooley
    August 26, 2010, 12:08
    Delivering Performance Excellence Performance Excellence is more than just operating better, it is maximising the full potential of your organisation to…
  - Category: Lean Leadership (9)
    - Lean Accounting Lessons 1 - Create stability first by: Chris Cooley
      February 17, 2011, 12:33
      In other articles, I have talked about the whole process of implementing lean in finance. The fundamentals of the continuous improvement cycle apply in any…
    - Leadership Lessons: Asking the 'obvious' question by: Chris Turley
      August 23, 2010, 17:19
      Asking questions is the ABC of problem solving The most effective approach in leadership, as it is in problem solving is simply the asking of questions, and…
    - Leadership Lessons: effective employee communication by: Chris Cooley
      August 17, 2010, 10:49
      Whilst there are many different and wide-ranging theories on leadership, surely the common element in all theories is effective employee communication.…
    - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
      August 11, 2010, 17:26
      In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
    - Leadership Lessons: See the leader behind the managers mask by: Chris Turley
      August 10, 2010, 16:07
      How I unmasked my leadership style If you’d asked my colleagues about me 10 years ago, I’m sure that they’d have been quick to tell you how cold,…
    - How Lean can be feared by the workforce and how goal deployment will help by: Chris Cooley
      August 10, 2010, 14:57
      The fear of lean Almost by the nature of the term, lean is often feared and seen by the workforce as a means to cut costs and therefore cut people. Herein…
    - Leadership Lessons: Where did 'Grip Self' lead? by: Chris Turley
      August 10, 2010, 13:32
      As an automotive Project Manager, I spent my time living in my self contained ‘project world’ not thinking about leadership, just attempting to manage…
    - An Automotive Lean Journey by: Chris Cooley
      August 5, 2010, 12:55
      This is a brief story involving a business turn-round using lean, leadership, quality management and back to basics to dramatically improve an automotive…
    - Leadership can exist without lean, but lean cannot exist without leadership by: Chris Cooley
      July 29, 2010, 17:32
      Often lean implementation focus's on the planning and the tasks. What is invariably missed out is the leadership elements; how to engage the people, how to…
  - Category: Management through Leadership (1)
    - Leadership Lessons: effective employee communication by: Chris Cooley
      August 17, 2010, 10:49
      Whilst there are many different and wide-ranging theories on leadership, surely the common element in all theories is effective employee communication.…
- Category: Operational Excellence (23)
  - Lean Finance Department by: Chris Cooley
    September 13, 2010, 15:48
    Like any other business area Finance provides a service to others - the service provided by the Finance team is multi-faceted and for each customer distinct.…
  - Daily Problem Solving by: Chris Cooley
    September 4, 2010, 20:18
    If problem solving is to become a mindset, yet the detailed approach whilst effective, is too resource consuming for all problems, how do you embed daily…
  - Problem Solving - a mindset and a tool by: Chris Cooley
    September 2, 2010, 11:48
    Problem solving is a mindset Problem solving is often just seen as part of the lean toolbox. This makes it all too easy to fix the problem and then move onto…
  - Poka Yoke in the service sector by: Chris Turley
    August 26, 2010, 16:43
    The power of error proofing in the service sector Poka Yoke is a term most widely associated with manufacturing however the concepts are fully applicable in…
  - In pursuit of performance excellence by: Chris Cooley
    August 26, 2010, 12:08
    Delivering Performance Excellence Performance Excellence is more than just operating better, it is maximising the full potential of your organisation to…
  - Factsheet: 'Poka Yoke' Error proofing by: Chris Turley
    August 25, 2010, 08:54
    Process excellence through Poka Yoke In order to achieve Operational Excellence it is vital to have processes capable of delivering Zero defects. Poka Yoke…
  - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
    August 11, 2010, 17:26
    In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
  - Fact Sheet - What is Standardisation ? by: Chris Cooley
    August 6, 2010, 16:08
    Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
  - Lean implementation is just the start by: Chris Cooley
    July 29, 2010, 17:37
    Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
  - Category: Lean Implementation (10)
    - Lean Accounting Lessons 1 - Create stability first by: Chris Cooley
      February 17, 2011, 12:33
      In other articles, I have talked about the whole process of implementing lean in finance. The fundamentals of the continuous improvement cycle apply in any…
    - Lean Finance Department by: Chris Cooley
      September 13, 2010, 15:48
      Like any other business area Finance provides a service to others - the service provided by the Finance team is multi-faceted and for each customer distinct.…
    - Daily Problem Solving by: Chris Cooley
      September 4, 2010, 20:18
      If problem solving is to become a mindset, yet the detailed approach whilst effective, is too resource consuming for all problems, how do you embed daily…
    - Problem Solving - a mindset and a tool by: Chris Cooley
      September 2, 2010, 11:48
      Problem solving is a mindset Problem solving is often just seen as part of the lean toolbox. This makes it all too easy to fix the problem and then move onto…
    - Quality Management: protecting the customer by: Chris Cooley
      August 13, 2010, 11:56
      If a main business goal is "Satisfy the customer" then the first rule of quality management should be to protect the customer. This is clear but is often…
    - Lean and the Accountant 2 - persuasion not damnation by: Chris Cooley
      August 11, 2010, 17:26
      In my first article on this subject (The lean-accountant - how the finance professional can add value), the assertion was that the lean-accountant is missing…
    - How Lean can be feared by the workforce and how goal deployment will help by: Chris Cooley
      August 10, 2010, 14:57
      The fear of lean Almost by the nature of the term, lean is often feared and seen by the workforce as a means to cut costs and therefore cut people. Herein…
    - Fact Sheet - What is Standardisation ? by: Chris Cooley
      August 6, 2010, 16:08
      Standardisation is perhaps the most important element of any Lean or Six Sigma implementation. Creating a standard is the starting point for any continuous…
    - Lean and the Accountant - how the finance professional can add value by: Chris Cooley
      July 30, 2010, 08:34
      Lean, whether it is in the guise of TPS, TOC, Six Sigma or any other philosophy is generally seen as the remit of the operational leadership of the business.…
    - Lean implementation is just the start by: Chris Cooley
      July 29, 2010, 17:37
      Coming soon A successful lean implementation starts with the first cycle and continues for ever - hence continuous improvement
  - Category: Project Management (1)
    - Quality Case Study #3 by: Chris Turley
      November 23, 2010, 12:08
      Organisation profile Automotive fuel systems supplier: Toyota, Honda, Nissan, BMW, Jaguar, Land Rover, Lotus, Ford, GM, Aston Martin, Daimler Chrysler …
  - Category: Cascaded Problem Solving (10)
    Our unique tool for fully effective problem solving, cascading the solution to maximise the benefit
    - Daily Problem Solving by: Chris Cooley
      September 4, 2010, 20:18
      If problem solving is to become a mindset, yet the detailed approach whilst effective, is too resource consuming for all problems, how do you embed daily…
    - Problem Solving - a mindset and a tool by: Chris Cooley
      September 2, 2010, 11:48
      Problem solving is a mindset Problem solving is often just seen as part of the lean toolbox. This makes it all too easy to fix the problem and then move onto…
    - Leadership Lessons: Asking the 'obvious' question by: Chris Turley
      August 23, 2010, 17:19
      Asking questions is the ABC of problem solving The most effective approach in leadership, as it is in problem solving is simply the asking of questions, and…
    - Factsheet - Plan, Do, Check, Act by: Chris Turley
      August 23, 2010, 14:54
      PDCA - supporting performance excellence Continuous improvement is a critical factor in achieving operational excellence, one of the three factors of…
    - Factsheet 2 - Root cause analysis by: Chris Turley
      August 19, 2010, 17:13
      Cause & Effect in problem solving The key to effective problem solving is root cause analysis, or separating the symptoms from the cause, to identify…
    - Factsheet 1 – Root cause analysis by: Chris Turley
      August 19, 2010, 09:39
      5 Why analysis in problem solving The key to effective problem solving is root cause analysis, or separating the symptoms from the cause, to identify what’s…
    - Factsheet - 7 Quality Control Tools by: Chris Turley
      August 17, 2010, 10:21
      Basic Quality Control Tools and techniques that are vital in the visualisation and understanding of a problem or situation by analysing the available data in…
    - Quality Management: protecting the customer by: Chris Cooley
      August 13, 2010, 11:56
      If a main business goal is "Satisfy the customer" then the first rule of quality management should be to protect the customer. This is clear but is often…
    - Quality Management: Problem Solving - The benefits of Cascaded Problem Solving by: Chris Turley
      August 5, 2010, 14:29
      Lean QCD's unique Cascaded Problem Solving process addresses one of the keys to effective problem resolution and quality performance improvement. Maximise the…
    - Quality Management: Problem Solving - What is the cause of repeat problems? by: Chris Turley
      August 5, 2010, 10:42
      When we talk problem solving, Repeating issues cause the most damage to customer satisfaction and the majority have two root causes. Cause 1; Failure to…
  - Category: Quality Management (7)
    - Quality Case Study #3 by: Chris Turley
      November 23, 2010, 12:08
      Organisation profile Automotive fuel systems supplier: Toyota, Honda, Nissan, BMW, Jaguar, Land Rover, Lotus, Ford, GM, Aston Martin, Daimler Chrysler …
    - Quality Case Study #2 by: Chris Turley
      November 2, 2010, 15:32
      Organisation profile Automotive fuel systems supplier: Toyota, Honda, Aston Martin Turnover: Circa £40 million Employees: 800+ Locatio…
    - Quality Case Study #1 by: Chris Turley
      November 1, 2010, 13:52
      Organisation profile Automotive fuel systems supplier Toyota, Honda, Nissan, BMW, Jaguar, Land Rover, Lotus, Ford, GM, Aston Martin, Daimler…
    - Daily Problem Solving by: Chris Cooley
      September 4, 2010, 20:18
      If problem solving is to become a mindset, yet the detailed approach whilst effective, is too resource consuming for all problems, how do you embed daily…
    - Leadership Lessons: Asking the 'obvious' question by: Chris Turley
      August 23, 2010, 17:19
      Asking questions is the ABC of problem solving The most effective approach in leadership, as it is in problem solving is simply the asking of questions, and…
    - Factsheet - Plan, Do, Check, Act by: Chris Turley
      August 23, 2010, 14:54
      PDCA - supporting performance excellence Continuous improvement is a critical factor in achieving operational excellence, one of the three factors of…
    - Quality Management: protecting the customer by: Chris Cooley
      August 13, 2010, 11:56
      If a main business goal is "Satisfy the customer" then the first rule of quality management should be to protect the customer. This is clear but is often…
Category: Lean Finance and systems (1)
- Lean Accounting Lessons 1 - Create stability first by: Chris Cooley
  February 17, 2011, 12:33
  In other articles, I have talked about the whole process of implementing lean in finance. The fundamentals of the continuous improvement cycle apply in any…

Site Map

Table of Contents

Static Pages

Articles