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Knowledge Services

Our experience and The power of your people

How We
Can Help

With our knowledge services, we give you the material and templates to be able to use the tools.

This is to support your improvement journey.

The tools themselves are just that, tools – the culture change towards continuous Improvement is the most important aspect of your journey.

helping you solve your problems

The lean QCD thinking way

Raise your problems to the surface

People are often afraid of raising problems. There may be a culture of blame or it may be the team beating themselves up.

Lean QCD will introduce tools that support the raising of problems, celebrate the opportunity to improve and take the next steps to solve the problem.

Solve your problems - permanently !

Often we address a problem with a sticking plaster, and guess what – the problem comes back !

Using structured practical problem solving to identify and counter measure the root cause means the problem is permanently solved.

Furthermore we can share the learning in other areas and processes.

“When solving problems, dig at the roots instead of just hacking at the leaves”


Practical problem solving


PDCA is an iterative four-step management method used to control the continuous improvement of processes and products. In Six Sigma it is called DMAIC (Define-Measure-Analyse-Implement-Control).

The key is collecting and analysing data to understand and solve the problems.



Understand the current state, design the future state, develop a plan to close the gap



Implement the plan, set-up visual control, gather the KPIs to measure success



Performance management, process confirmation, identify problems arising




Contain the problem, find the root cause, implement counter-measures

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you are not alone

our Knowledge services Include:

Performance Improvement, Visual Management, Standard Work and Practical Problem Solving.

The tools made available.

Our goal is to help you solve your problems – contact us to discuss any issues you require help with.

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